We deliver in Manhattan and Brooklyn. For other areas in New York City, you can place an order for UPS delivery from our Nationwide website at www.despanabrandfoods.com or choose pickup from Despaña Fine Foods & Tapas Cafe at 408 Broome St, NYC.

Our delivery hours are from 12 PM to 6 PM, Tuesday through Sunday.

Yes, same-day delivery is available for orders placed before 11 AM. Please call our SoHo store at (212-219-5050) to confirm availability.

Delivery fees are determined by the courier based on your location. All fees are paid directly to the delivery provider. We encourage a 10% tip for your driver, which is paid by the customer.

Yes, please ensure someone is available to receive your order. If no one is present, the order will be returned to Despaña Fine Foods & Tapas Cafe for pickup or rescheduled delivery at an additional cost. If instructed to leave the order in a secure location, you assume all responsibility for the order.

Orders can be picked up from Despaña Fine Foods & Tapas Cafe, located at 408 Broome St, NYC.

Orders can be picked up from Despaña Fine Foods & Tapas Cafe, located at 408 Broome St, NYC.

Please allow 24 hours for your order to be prepared. For priority pickup, please contact us to make arrangements.

Please bring your order confirmation email and a valid ID for verification.

You can schedule a delivery or pickup through our website at checkout.

For delivery, please select from the available time slots: 12 PM - 3 PM or 3 PM - 6 PM.

Yes, you can modify or cancel your order by calling us at (212-219-5050) at least 12 hours before the scheduled pickup time.

Due to health and safety regulations, we cannot accept returns of perishable goods. If there is an issue with your order, please contact us immediately.

Yes, you can modify or cancel your order by calling us at (212-219-5050) at least 12 hours before the scheduled pickup time.

If your order arrives damaged or incorrect, please contact our customer service within 24 hours of delivery for a replacement or refund.

Refunds will be processed to the original payment method within 5-7 business days.

If you do not receive your order within the scheduled delivery window, please contact our customer service immediately.

We will investigate all claims of missing orders and provide a resolution within 48 hours.